Terms and Conditions of Use – GT2I Loyalty Program

Article 1 – Purpose

These Terms and Conditions of Use (hereinafter referred to as the “T&Cs”) define the terms of participation and operation of the loyalty program offered by the GT2I website (hereinafter referred to as the “Program”).

The Program allows members to accumulate points through certain actions, particularly purchases, and to convert them into vouchers usable on the GT2I website.

Article 2 – Membership Conditions

The Program is exclusively available to individuals holding a customer account on the GT2I website. To register, the user must provide: title, first name, last name, a valid email address, mobile phone number and postal code.

The user must provide accurate and complete information.

Membership in the Program is voluntary and requires an explicit action from the customer.

Any membership implies full and unconditional acceptance of these T&Cs.

The user may join and leave the Program multiple times.

Article 3 – Points Allocation

3.1 Points from purchases

- €1 spent = 1 loyalty point, on eligible products.

- Excluded from points calculation: gift cards, shipping fees and any other explicitly excluded products.

Points earned from an order are definitively validated 21 days after the order date, provided there is no return or cancellation.

3.2 Points awarded for specific actions

Members can also earn points through the following actions:

- Account creation / Program registration: 100 welcome points. This bonus is valid only once per user.

- Member’s birthday: 200 points, valid for 2 weeks around the user’s birthday.

- Post-purchase review (minimum 50 characters, after approval): writing an approved product review: 50 points.

- Adding at least one vehicle to the garage: 50 points. This bonus is valid only once per user.

- Providing practiced disciplines: 20 points. This bonus is valid only once per user.

GT2I reserves the right to modify, suspend or add actions that allow points to be earned.

Article 4 – Points Validity

Loyalty points are valid for 12 months from the date they are earned.

Points not used within this period will be permanently lost, with no possibility of recovery.

Article 5 – Conversion of Points into Vouchers

Points can be converted into vouchers according to the following tiers:

- usable on all orders,

- not divisible,

- not exchangeable for cash,

- valid for 2 months from the date of issue.

Article 6 – Use of Vouchers

Vouchers can only be used on the GT2I website, under the conditions specified at the time of issuance.

In the event of a return of a product that generated loyalty points, the points corresponding to the returned product will be deducted. If these points have already been converted into a voucher, the voucher will be canceled and the points re-credited, except for points linked to the purchase of the returned product.

In the event of a return of a product paid in whole or in part with a voucher, the voucher will not be reissued.

Article 7 – Balance Consultation

The customer can consult at any time:

- their points balance,

- the history of earned and used points,

- their available vouchers,

from the dedicated section in their “My Account” area.

Article 8 – Modification or Termination of the Program

GT2I reserves the right to modify, suspend or terminate the loyalty program at any time.

Customers will be informed of any substantial changes via the website or by email.

No modification or termination of the program shall entitle the customer to compensation.

Article 9 – Liability

GT2I shall not be held liable for any temporary malfunction of the Program or for any technical impossibility preventing the use of points or vouchers.

Article 10 – Member Termination

Any fraudulent or abusive use of the Program, or falsification of information, will result in the termination of the member’s participation, without any compensation for points or benefits held at the time of termination.