1.1 These general sales conditions (the "General Conditions") are applicable to product orders placed by telephone or internet with GT2i.ch Sàrl. By placing an order with GT2i.ch, the consumer (the "Buyer") accepts the application of these General Conditions.
1.2 No general conditions contrary to or derogating from these General Conditions are applicable between GT2i.ch Sàrl and the Purchaser.
1.3 The General Sales Conditions also apply to all products delivered directly by our partners whose products we sell.
2.1 GT2i.ch Sàrl only accepts orders from Purchasers whose registered office or domicile is in Switzerland.
2.2 By placing an order with GT2i.ch Sàrl, the Purchaser declares that he/she has full civil rights. Minors or persons under guardianship must, prior to any purchase, provide written authorization from their legal representative or guardian before placing an order.
3. Conclusion of Contract
3.1 If an order is placed by telephone, the Contract is concluded immediately unless GT2i.ch Sàrl expressly refuses to do so.
3.2 In the case of orders placed on the website or the application, the Contract is concluded upon confirmation of the order by GT2i.ch Sàrl. This confirmation is sent to the Purchaser after validation of the order by pressing the "confirm" button.
3.3 GT2i.ch Sàrl assumes no responsibility for the fact that goods ordered cannot be delivered due to lack of available stocks, additional supplies or production.
3.4 GT2i.ch Sàrl remains free to cancel or modify the products offered, at its sole discretion and at any time.
3.5 Within 24 (twenty-four) hours following the conclusion of a Contract with GT2i.ch Sàrl, the Purchaser may ask GT2i.ch Sàrl to modify or cancel the Contract. GT2i.ch Sàrl remains free to accept or refuse the Purchaser's request for modification or cancellation.
The Purchaser may not, under any circumstances, modify or cancel a Contract with GT2i.ch Sàrl when it has ordered items that have been manufactured and/or customized at its request or when the items ordered are already in the process of being delivered.
5.1 Product prices are quoted in Swiss Francs (CHF). They include VAT and any discounts applicable on the date of the order.
5.2 Sales prices do not include delivery charges. Delivery charges are added to the sale price. For orders placed by cell phone or internet, delivery costs are indicated in the order summary ("basket").
5.3 Subject to the foregoing, GT2i.ch Sàrl is authorized to modify, at its sole discretion and at any time, the price of the goods offered.
5.4 In the event of a price display error due to a technical problem on the site or application, GT2i.ch Sàrl is authorized to cancel the order.
6. Delivery charges
In the case of an Order on the Site, the price of delivery is displayed during the Customer's Order process.
In the case of Orders placed via the Catalogue, the Customer is invited to calculate the applicable delivery charges in accordance with the indications given in the Catalogue. These delivery charges are also reminded to the Customer by GT2i's teleoperator before finalizing the Order by telephone.
7. Délai de livraison
7.1 Les délais de livraison indiqués dans les présentes Conditions générales sont donnés à titre indicatif. Il ne s’agit nullement d’un engagement. L’Acheteur est tenu d’accepter toute livraison de produits et ce, même si la livraison est réceptionnée postérieurement au délai indiqué.
7.2 Un délai de livraison indicatif figure, pour chaque article, dans la « fiche produit ». Pour les commandes sur le site internet ou l'application, le délai de livraison de l’ensemble d’une commande est indiqué dans le résumé de la commande (« panier »).
7.3 Le non-respect d’un délai de livraison ne donne aucun droit à l’Acheteur à l’encontre de GT2i.ch Sàrl.
8.1 Deliveries are made according to the format of the goods ordered.Items can be delivered to your home by our delivery partners, or by appointment by the shipping service appointed by GT2i.ch Sàrl.Deliveries are made in Switzerland only. The Purchaser's order may also be delivered to the GT2i.ch Sàrl boutique in Promasens.
8.2 If the Buyer does not take possession of the goods sent by our delivery partners within 7 days, GT2i.ch Sàrl may rightfully consider the order cancelled and recover the goods. If a selling price has been paid, it will be refunded to the Purchaser after deduction of the costs associated with the return of the goods. If no price has been paid, the Buyer will be invoiced for the cost of returning the goods.
8.3 When the merchandise is delivered by the shipping service mandated by GT2i.ch Sàrl, the Purchaser and the shipping service will agree on a delivery day. If the Purchaser does not receive the merchandise on the agreed delivery date, GT2i.ch Sàrl may automatically consider the order cancelled and recover the merchandise. If a sales price has been paid, it will be returned to the Purchaser after deduction of the costs associated with delivery and return of the goods. If no price has been paid, the Buyer will be invoiced for the costs of delivery and return of the goods.
8.4 When goods are delivered by our partners' delivery services, the latter's special delivery conditions apply.
9. Transfer of risk
9.1 The transfer of risk - which includes the risk of loss as well as deterioration of the merchandise - passes to the Buyer at the time of receipt of the merchandise.
9.2 If the Buyer does not take possession of the goods, the transfer of risk passes to the Buyer when the goods are returned to GT2i.ch Sàrl.
9.3 If the Buyer returns merchandise to GT2i.ch Sàrl, the Buyer bears the risks until the merchandise is received by GT2i.ch Sàrl.
10. Terms of return or exchange
10.1 In general, returns are not permitted outside the textile range. All returns must be requested and authorized by GT2i.ch Sàrl. If goods are returned without prior notice, all postal charges will be invoiced. GT2i.ch has the right to choose between a reimbursement of 10% of the invoice amount or the actual amount of the perceived damage. This condition is not applicable in cases in which neither the customer's responsibility nor that of GT2i.ch Sàrl is involved (e.g.: loss of the shipment by the postal services).
10.2 Size exchanges of textile products are generally accepted and authorized. Unless the product has been specially ordered for the customer, e.g. personalized products.
11.1 Payment for goods may be made on the basis of a proforma, by prepayment or by online payment (Visa, Mastercard, Paypal, Postcard, e-finance or Twint). For business customers, payment may be made on the basis of an account statement.
11.2 By placing an order with GT2i.ch Sàrl, the Purchaser expressly authorizes GT2i.ch Sàrl to verify its solvency with third-party organizations.
11.3 GT2i.ch Sàrl may unilaterally impose a method of payment on the Purchaser or refuse to enter into a Contract with the Purchaser.
11.4 Regardless of the method of payment used, the Purchaser understands and accepts that its payment may transit through a financial intermediary subject to legal obligations with regard to money laundering.
> Payment against invoice
11.5 In the event of payment by invoice, GT2i.ch Sàrl will send the Purchaser a detailed invoice with the order.
11.6 GT2i.ch Sàrl will send the Purchaser, no later than one month after shipment of the merchandise, a statement of account indicating: i) the Purchaser's purchase situation, ii) the balance of the last statement, iii) invoiced purchases, iv) payments made by the Purchaser and v) registered returns. If the account statement shows a balance in favor of GT2i.ch Sàrl, it is payable within 15 (fifteen) days. No statement of account will be sent to the Purchaser who has paid his invoice on the day the statements of account are drawn up by GT2i.ch Sàrl.
11.7 The Purchaser may make payment to GT2i.ch Sàrl by bank transfer.
11.8 In the event of a transfer, the Purchaser must use the contact details mentioned on the invoices or attached to the account statement.
> Online payment
11.11 GT2i.ch Sàrl accepts the following online payment methods: Visa, MasterCard, Paypal, Postcard e-finance, Twint
11.12 In case of payment with an online payment method, the Buyer will be debited at the time of the order. If an item is sold out or cancelled, GT2i.ch Sàrl will reimburse the Purchaser using the online payment method used for the order.
11.13 GT2i.ch Sàrl is in no way responsible for charges related to a debit.
> Deposit request
11.15 Any order may be subject to a request for a partial or total deposit. In this case, an order will be processed upon receipt of the requested deposit.
11.16 In the event of return of goods, the deposit paid by the Buyer will be reimbursed on request and after communication of his bank details.
12. Late payment
In the event of a reminder for late payment, an administrative fee will automatically be charged. This fee amounts to CHF 7.-- (seven francs) for a simple reminder, CHF 15.-- (fifteen francs) for a second reminder and CHF 25.-- (twenty-five francs) for a final reminder prior to the opening of collection proceedings.
In the event of non-payment, GT2i.ch Sàrl is authorized to assign its claim against the Purchaser to a factoring company or to mandate a third-party company to collect its debt.
13. Reservation of title
Subject to provisions to the contrary under applicable legislation, ownership of the products delivered shall not pass to the Buyer until full payment for the products has been made.
14. Product inspection
14.1 The Buyer must inspect the products within 2 (two) days of receipt and must immediately notify GT2i.ch Sàrl of any defect or damage to the products. In the absence of notice from the Buyer within the aforementioned period, the products shall be deemed to have been received in good condition, without defects or damage, and accepted as is, with the exception of non-apparent defects.
14.2 In the event of the discovery of a non-apparent defect, the Purchaser must immediately notify GT2i.ch Sàrl of the defect. The Buyer will forfeit its rights in the event of late notification.
15.1 Subject to the obligations set out in provisions 14.1 and 14.2, products for competition are not covered by any warranty. Other products sold by GT2i.ch Sàrl may mention a specific warranty. The warranty takes effect on the date of delivery of the item and is evidenced by the invoice accompanying the product.
15.2 For the sake of clarity, the warranty granted does not cover defects resulting from accident, mishandling, improper use or unauthorized modification or repair, as well as defects that are the consequence of normal wear and tear over time of the Products.
15.3 To invoke a warranty, the Purchaser must contact GT2i.ch Sàrl, then possibly return the products at its own expense, the goods under warranty being the subject of a defect.
15.4 If GT2i.ch Sàrl finds a warranty case, it may, at its sole discretion, replace the defective product and/or parts with another product deemed equivalent, or with replacement parts, or proceed with a repair. If no equivalent product or spare parts are available or if it is not possible to repair the product, GT2i.ch Sàrl may, depending on its assessment of the extent of the defect, compensate the Purchaser for the loss in value of the item caused by the defect or refund the purchase price in full.
15.5 GT2i.ch Sàrl s’engage à faire ses meilleurs efforts pour traiter la demande de garantie dans des délais raisonnables.
15.6 DANS AUCUNE CIRCONSTANCE GT2I.CH SÀRL NE PEUT ÊTRE TENUE POUR RESPONSABLE A L’EGARD DE L’ACHETEUR OU DE TIERS DE TOUT DOMMAGE, Y COMPRIS INDIRECT OU CONSECUTIF, COMPRENANT NOTAMMENT LA PERTE DE MANQUE A GAGNER, D’ECONOMIE, DE PRODUCTION, DE CONTRAT, DE GOODWILL OU D’OPPORTUNITE COMMERCIALES DECOULANT D’UN DEFAUT D’UN PRODUIT. A CE TITRE, L’ACHETEUR RENONCE A TOUTE PRETENTION EN DOMMAGES-INTERÊTS EN LIEN AVEC UN PRODUIT DEFECTUEUX. L ’ACHETEUR N’A POUR SEULES PRETENTIONS A L’EGARD DE GT2I.CH SÀRL QUE CELLES FIGURANT DANS LE PRESENT ARTICLE EN LIEN AVEC LE CONTRAT TEL QUE REGLEMENTE PAR LES PRESENTES CONDITIONS GENERALES ET/OU TOUT PRODUIT VENDU.
16. Protection of personal data
16.1 When ordering, nominative data of a Buyer are collected and are subject to computer processing.
16.2 GT2i.ch Sàrl ensures that its customers' data is processed in accordance with current legislation. The data recorded by GT2i.ch Sàrl is used in particular to record and process orders, to administer personal customer accounts, to carry out marketing studies and to compile statistics. The purpose of data processing is to improve and control the quality of services and to conduct market research.
16.3 The Buyer authorizes and consents to GT2i.ch Sàrl to, inter alia:
- obtain or forward its registered data to third parties insofar as this is indispensable for the performance of a certain service (e.g.: administration and management of personal accounts, monitoring of payments, payment of goods to a supplier, use of a financial intermediary, etc.) ;
- communicate to a third party all data necessary for the collection of a debt.
16.4 The Buyer may, due to the processing of its data by GT2i.ch Sàrl, receive commercial proposals from GT2i.ch Sàrl.
16.5 The Buyer may, at any time, limit or prohibit the use or communication of its data for marketing and advertising purposes.
17. Abuse of promotional codes
17.1 GT2i.ch Sàrl may send promotional codes to Buyers so that they may benefit from special offers. These promotional codes are personal and non-transferable. Under no circumstances may they be communicated to third parties or on promotional sharing platforms.
17.2 The Buyer who receives a promotional code is authorized to use it only once according to the conditions of the offer. The Buyer is prohibited from using any promotional codes other than those sent to him/her.
17.3 Any misuse of promotional codes (e.g. multiple purchases with different accounts, entering promotional codes intended for third parties, multiple purchases within a short period of time, etc.) will result in GT2's right to cancel the purchase. ) shall entitle GT2i.ch Sàrl to i) withdraw from the contract, ii) demand the return of the goods ordered in violation of this provision, and iii) claim damages from the Buyer committing the abuse. Proven abuse of promotional codes also authorizes GT2i.ch Sàrl to charge the Buyer an amount of CHF 100 as administrative and management costs.
18. Modification of the General Conditions
GT2i.ch Sàrl reserves the right to unilaterally modify its General Terms and Conditions at any time. Nevertheless, the Contract will be governed by the General Conditions in force at the time of its conclusion.
19. Applicable law and competent courts
19.1 The Contract as regulated by these General Terms and Conditions, the General Terms and Conditions and all subsequent orders are governed by Swiss law.
19.2 Subject to any other mandatory place of jurisdiction provided for consumer contracts, any disputes, controversies or claims arising out of or in connection with the Contract and these General Terms and Conditions shall be settled by the competent courts.
Route d'Ecublens 38C
Phone: 021 946 22 32
VAT number: CHE-144.002.335 TVA
Commercial Register Number: CH-550-1086225-1
CCP : 12-237421-2
IBAN : CH63 0900 0000 1223 7421 2
PostFinance BIC (SWIFT code): POFICHBEXXX
Route d'Ecublens 38C